Website Legal Pages
Cookies Christmas Lights

Privacy Policy
Effective date: August 28, 2026
Cookies Christmas Lights (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://cookieslights.com/, contact us, request an estimate, or purchase or receive our Christmas-light installation, removal, storage, or related services.
1. Information We Collect
We may collect:
**Contact information:** name, email address, phone number, billing address, service address, and other details you submit.
**Property and service information:** photos, measurements, access instructions, preferred installation dates, service preferences, and information needed to prepare or perform work.
**Transaction information:** services requested, estimates, invoices, payment status, and limited payment details. Payment-card information is generally processed by our payment provider, not stored directly by us.
**Communications:** messages, calls, emails, estimate requests, customer-service inquiries, and feedback.
**Device and usage information:** IP address, browser type, operating system, pages viewed, referring website, approximate location, and similar technical information.
**Cookies and similar technologies:** information used to operate, secure, analyze, and improve the website.
Please do not submit sensitive personal information through the website unless we specifically request it.
2. How We Use Information
We may use information to:
Respond to questions and estimate requests.
Schedule, perform, remove, store, and support services.
Process payments and maintain business records.
Communicate about appointments, service updates, invoices, and customer support.
Improve our website, marketing, services, and customer experience.
Prevent fraud, misuse, and security incidents.
Meet legal, regulatory, insurance, and accounting obligations.
Send promotional communications where permitted by law and consistent with your choices.
3. How We Share Information
We may share information with:
Service providers that support hosting, scheduling, customer relationship management, payment processing, communications, analytics, and business administration.
Contractors or partners who need information to help deliver requested services.
Professional advisers, insurers, law enforcement, courts, or regulators when reasonably necessary.
A buyer, successor, or other party involved in a merger, sale, financing, or transfer of all or part of the business.
We do not sell personal information for money. We may use service providers and advertising or analytics tools that process information on our behalf.
4. Cookies and Analytics
We may use cookies, pixels, local storage, and similar technologies to keep the website functioning, remember preferences, understand website traffic, and improve our marketing.
You can adjust cookie settings through your browser. Disabling some cookies may affect website functionality. If we add a cookie-consent tool or analytics provider, we may update this Policy to identify it and explain the available choices.
5. Communications and Text Messages
If you provide your phone number, we may use it to respond to your request or coordinate services. If we offer recurring promotional text messages, we will obtain any consent required by law and provide opt-out instructions. You can generally reply STOP to unsubscribe and HELP for assistance. Message and data rates may apply.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including service delivery, customer support, accounting, tax, insurance, dispute resolution, legal compliance, and legitimate business needs.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal information we maintain about you. You may also be able to opt out of marketing communications.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. We will respond as required by applicable law.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
12. Contact Us
Cookies Christmas Lights
17410 Mack Ave: #1039, Grosse Pointe Woods, MI 48230
Phone: (313) 930-8889
Email: officestaff@lawnade.com

Terms and Conditions
Effective date: August 28, 2026
These Terms and Conditions (“Terms”) govern your use of https://cookieslights.com/ and your purchase or use of Christmas-light installation, removal, storage, or related services from Cookies Christmas Lights (“Company,” “we,” “us,” or “our”).
By using the website, requesting an estimate, approving a proposal, or purchasing services, you agree to these Terms and any written proposal or service agreement that applies to your project.
1. Estimates and Scope of Work
Estimates and proposals are based on the information available to us, including property conditions, measurements, photos, access, requested design, materials, labor, and timing. A proposal becomes binding only when accepted through the method we specify.
The written proposal controls the specific scope, price, materials, schedule, payment terms, and any project-specific warranty. If these Terms conflict with a signed written agreement, the signed written agreement controls for that project.
Additional work, changed conditions, customer-requested revisions, replacement materials, special access requirements, or work outside the approved scope may result in additional charges and may require written approval.
2. Customer Responsibilities
You agree to:
Provide accurate contact, property, and scheduling information.
Provide safe and timely access to the property, electrical outlets, rooflines, trees, structures, and other work areas.
Identify private utilities, hidden conditions, fragile surfaces, irrigation components, security systems, or other hazards known to you.
Obtain permissions, landlord approvals, HOA approvals, or other authorizations required for the work.
Keep pets, children, guests, and vehicles clear of active work areas.
Use electrical outlets and circuits that are safe, operational, code-compliant, and appropriate for the equipment being used.
Promptly notify us of changes to access, property conditions, or requested services.
We may pause, reschedule, modify, or decline work when conditions are unsafe, access is unavailable, required approvals are missing, or the property differs materially from the conditions represented to us.
3. Installation, Removal, and Storage
Installation and removal methods depend on the property, design, materials, access, and safety conditions. We will use reasonable care, but temporary attachment points, fasteners, clips, ladders, lifts, and electrical connections may leave minor marks or require reasonable repair or touch-up.
If we provide storage, the storage period, fees, included materials, and replacement terms will be stated in the written proposal. Customer-owned lights and decorations must be suitable for installation and in usable condition. We may document pre-existing damage or decline to install materials that appear unsafe, defective, incompatible, or unsuitable.
4. Weather and Scheduling
Christmas-light work is seasonal and weather-dependent. Rain, snow, ice, high winds, extreme cold, unsafe roof conditions, equipment limitations, supplier delays, or other circumstances beyond our reasonable control may delay installation, removal, or service.
We will make reasonable efforts to communicate material scheduling changes. A weather-related delay does not by itself constitute a breach of these Terms.
5. Prices, Deposits, and Payment
Prices, deposits, progress payments, final payments, taxes, storage charges, and cancellation fees will be stated in the written proposal or invoice. Unless a written agreement says otherwise:
Payment is due according to the invoice or proposal terms.
You are responsible for approved change orders and extra work.
Late or unpaid amounts may result in paused service, removal or storage delays, collection costs, or other remedies permitted by law.
You authorize us to charge approved payment methods for amounts you owe under the applicable agreement.
6. Cancellations and Rescheduling
Cancellation and rescheduling terms are governed by the written proposal or service agreement. If no project-specific term is stated, we may retain amounts reasonably tied to materials purchased, labor committed, scheduling loss, custom preparation, or work already performed, to the extent permitted by law.
7. Warranty and Service Requests
Any workmanship, product, replacement, or seasonal warranty is limited to what is expressly stated in the written proposal or service agreement. To request service, contact us promptly with your name, service address, description of the issue, and photos when helpful.
To the extent permitted by law, we disclaim warranties that are not expressly stated in writing, including implied warranties of merchantability and fitness for a particular purpose.
8. Property Conditions and Risk
We are not responsible for damage caused by concealed, pre-existing, defective, unstable, or improperly maintained property conditions; customer-supplied materials; unsafe electrical systems; unauthorized third-party work; weather; animals; vandalism; theft; or events beyond our reasonable control.
We are not responsible for damage resulting from the customer's failure to disclose known hazards or follow reasonable care instructions.
9. Website Use
You may use the website only for lawful purposes. You may not interfere with the website, attempt unauthorized access, scrape or copy protected content, introduce malicious code, impersonate another person, or use the website to submit fraudulent or abusive requests.
Website content is provided for general information and may contain errors, omissions, or outdated details. We may change or discontinue website content or functionality without notice.
10. Intellectual Property
The website, text, graphics, logos, photographs, designs, and other content are owned by or licensed to the Company and are protected by applicable intellectual-property laws. You may view and print reasonable copies for personal, noncommercial use related to considering our services. No other rights are granted without written permission.
11. Photos, Reviews, and Marketing
We will not use identifiable customer photographs, testimonials, or property images for marketing when a separate permission is required unless that permission has been obtained. If you submit a review, photograph, suggestion, or other content, you represent that you have the right to submit it and permit us to use it for business and marketing purposes, subject to applicable law.
12. Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of use, or loss of data arising from or related to the website or services.
To the fullest extent permitted by law, the Company's total liability for a claim related to a service will not exceed the amount actually paid to the Company for the specific service giving rise to the claim. Nothing in these Terms limits liability that cannot legally be limited.
13. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, employees, contractors, and agents from claims, damages, losses, liabilities, and expenses arising from your breach of these Terms, your misuse of the website, your failure to obtain required permissions, or your negligent or unlawful acts or omissions.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Before filing a formal claim, the parties agree to make a good-faith effort to resolve the issue by contacting the Company and providing a reasonable opportunity to respond.
15. Changes to These Terms
We may update these Terms by posting a revised version on the website. The revised Terms will be effective when posted unless a different effective date is stated. The Terms in effect when a proposal is accepted govern that project unless the written agreement says otherwise.
16. Contact Us
Cookies Christmas Lights
17410 Mack Ave: #1039, Grosse Pointe Woods, MI 48230
Phone: (313) 930-8889
Email: officestaff@lawnade.com